Privacy Policy

MeetChinatour Limited (HK)

Effective Date: June 1, 2026

1. Introduction

MeetChinatour Limited and its brand MeetChina respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, transfer, disclose, and protect personal data when you visit our website, contact us, submit a request, make a payment, or otherwise use our services.

By using our website (www.meetchinatour.com), communicating with us, submitting information, or requesting our services, you acknowledge that we may process your personal data as described in this Privacy Policy, subject to applicable law and your legal rights.

2. Definition of Personal Data

"Personal data" means information relating to an identified or identifiable natural person, including but not limited to:

• Name, email address, phone number, and mailing address;

• Identity document information, such as passport information, where required for service arrangements, verification, or legal compliance;

• Service preferences, requirements, and special requests;

• Payment-related information (processed through secure encrypted channels or through payment service providers);

• IP address, device information, browser type, and website usage data.

3. Methods of Collecting Personal Data

We may collect your personal data in the following circumstances:

• You submit an inquiry, request a quotation, or complete a form through our website;

• You communicate with our team by email, messaging tools, telephone, or other channels;

• You browse, access, or use our website;

• You subscribe to our mailing list or participate in marketing or promotional activities;

• You contact us through social media or other public communication channels;

• You provide identity, contact, payment, or other information necessary for service coordination, payment processing, or compliance purposes.

Unless you actively provide such information through forms or communication, we do not intentionally collect sensitive personal data without a lawful basis. If you provide information on behalf of a third party, you confirm that you have the authority to do so and that the relevant person has been informed where required by law.

4. Use and Disclosure of Personal Data

We use personal data for the following purposes:

• Responding to inquiries and providing customer support;

• Preparing quotations, confirming service arrangements, and managing related communications;

• Processing payments, issuing invoices, handling refunds, cancellations, chargebacks, and payment disputes, and working with payment service providers such as Stripe to complete transactions;

• Coordinating with selected third-party service providers only to the extent necessary to deliver the requested service or support;

• Maintaining internal records, performing business analysis, and improving our service quality;

• Handling complaints, claims, dispute-related records, and compliance reviews;

• Complying with applicable legal, tax, accounting, and regulatory obligations.

We will disclose personal data only where necessary and only to the extent reasonably required for the purposes set out above.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, understand traffic patterns, and enhance user experience. Information collected may include your IP address, browser type, operating system, access path, and length of visit.

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Data Accuracy Requirements

You are responsible for ensuring that the personal data you submit is accurate, complete, and up to date. We are not responsible for any delay, error, service issue, payment issue, or other loss caused by incomplete or inaccurate information provided by you.

7. Data Protection and Cross-Border Transfers

To the extent necessary to provide our services, operate our business, process payments, manage refunds or disputes, or comply with legal obligations, we may transfer certain personal data to third-party service providers, payment processors, professional advisers, or other necessary recipients in Hong Kong, mainland China, or other jurisdictions.

Where personal data is transferred across borders, we will take reasonable and appropriate measures to safeguard the data and will rely on lawful transfer mechanisms or contractual safeguards where required by applicable law. We will only transfer the minimum amount of data reasonably necessary for the relevant purpose.

We do not intentionally share personal data for purposes unrelated to the services you request, unless required by law, required for payment processing, required to protect our rights, or otherwise permitted by applicable law.

8. Your Rights and Contact Information

Subject to applicable law, you may request to:

• Access your personal data;

• Correct or update your personal data;

• Withdraw consent where processing is based on consent;

• Request deletion or restriction of processing, where legally available;

• Raise questions or complaints regarding this Privacy Policy.

Please contact us at: info@meetchinatour.com

9. Applicable Law and Dispute Resolution

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, excluding conflict of law principles to the extent permitted by law. Any dispute, controversy, or claim arising out of or in connection with this Privacy Policy shall first be resolved through good-faith negotiation. If the dispute is not resolved within thirty (30) days after a written request for negotiation, either party may submit the dispute to the Hong Kong International Arbitration Centre (HKIAC) for final and binding arbitration in accordance with the HKIAC Arbitration Rules in effect at the time the Notice of Arbitration is submitted.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or business practices. The updated version will take effect when it is posted on our website, unless a later effective date is stated. Your continued use of our website or services after an update means that you have read and understood the revised policy.